I once worked with someone who couldn’t handle the answer, “No.” It was a lot like dealing with a child. One day I literally saw her stomp, raise her voice and throw a book! She then spent the rest of the day trying to “rallying the troops” and get other employees on...

I listened to a very interesting conversation between friends last Friday evening. We had all come off a very busy week with another one looming on the horizon. One friend asked, “Does anyone want to go shopping tomorrow?” The first response was, “No, I’m going...

How many of you cringe when you hear the word ‘sales’? Or hesitate to tell someone you are a salesperson because you are certain they will picture you in fake white leather shoes, plaid pants, butterfly color, and slicked-back hair? Maybe it is because you once bought...