I thought I was born to be a college professor. I went to grad school, got a Ph.D. in Communication and then taught courses in public speaking, interpersonal communication, leadership – you name it. Then how the heck did I end up being the First Lady of Sales?

One of the best skills you can develop is how to give someone options in order to get a YES. We all like to have options. No one likes to be told what they like, what they don’t, what they want, what they will do, what they won’t. We like choices.  Here’s an...

Feeling like your business is running like a well-oiled machine? You are always listening for a client's need. All your hard work has paid off, your network is immense, your client base is diverse, your staff is happy and hardworking, and most importantly, profits are...