When we face unprecedented change and disruption, it seems easier to succumb to the desire to shut down, withdraw and give up rather than to step up to the challenge or complete your goals. If this describes what you’re feeling right now, rest assured that it’s...

What weird and trying times we are in! I know people are afraid. Afraid of getting sick, losing money in their retirement, having enough to eat, being able to pay their mortgage, spending money. It’s times like these that we might be tempted to think: I can’t sell...

My friend Jamie gets whatever she wants in life. She seems so lucky. We meet for lunch and she can always persuade the manager to give us the best table. She can turn almost any “no” she hears into a “yes.” At work, she is the top sales rep every month. People...